FAQ

Does my pedal have a warranty?

We offer 100% free repairs on any TRA pedals and TRA modified pedals for original owners. We want to make sure your gear is working and fixed in a timely manner. Please use our chat button or shoot us an email to proceed with sending your pedal in. For non original owners, repair costs are $35 shipped back to you.

Does TRA ship internationally?

As of March 2024, we can no longer ship internationally due to rising shipping prices. Some people have found workarounds by shipping to a domestic shipping service or family member and having them ship it internationally. 

Can I cancel my order?

Of course! Please send us an email.

What power supply do I use?

All TRA pedals have to be run using isolated power supplies such as the Strymon Zuma, Voodoo Lab Power Plus 2, Truetone CS-12, etc. Wall warts will fry the circuits.

Can I run my Prickly Pear at 18v?

If you have a V1 with 3 knobs, you can only use 9v. That version has a 15v charge pump inside and will be damaged at 18v. All other versions of the Prickly Pear can be run at 18v. Please confirm with us over email or in our chat about custom shop dual drives before powering at 18v. 

If you don't find your question here, feel free to chat with us via the button, or reach out via email.